Shipping policy

Thank you for choosing Mothers Instincts! We strive to provide you with high-quality products and excellent service. This Shipping Policy outlines the details of our shipping procedures to ensure transparency and a smooth shopping experience for you.

1. Processing Time: Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may vary during peak seasons or due to unforeseen circumstances. We make every effort to process your orders as quickly as possible.

2. Shipping Time: Once your order has been processed, the estimated shipping time is between 4 to 12 business days. Please keep in mind that delivery times may vary depending on factors such as your location, shipping carrier, and any potential customs delays. We work with reliable international shipping partners to ensure your order reaches you within the specified timeframe.

3. Shipping Methods: We use a variety of shipping methods to ensure the most efficient and cost-effective delivery for your order. Our shipping partners include reputable carriers that provide tracking information for your convenience. Please note that we do not offer expedited shipping options at this time.

4. Shipping Fees: We offer free worldwide shipping on ALL orders!

5. Tracking Information: Upon shipment, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your order as it makes its way to your doorstep. Please note that tracking updates may take up to 72 hours to appear in the carrier's system.

6. International Shipping: We proudly offer international shipping to many countries. However, please be aware that customs regulations and import duties may apply to orders shipped outside of Your Country. Any additional fees or taxes are the responsibility of the customer. We recommend contacting your local customs office for more information.

7. Order Tracking: You can track your order by visiting the link sent to you in your email and entering your tracking number if not automatically populated. If you encounter any issues or have questions about tracking your order, our customer support team is here to assist you.

8. Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders delivered to incorrect addresses due to inaccurate information provided by the customer.

9. Order Modifications: Once an order has been placed, any modifications such as changes to the shipping address or products ordered may not be possible. Please review your order carefully before finalising it.

10. Delayed Shipments: While we make every effort to adhere to the estimated delivery times, delays may occasionally occur due to unforeseen circumstances. If your order is significantly delayed, our customer support team will notify you and provide assistance.

By placing an order with Mothers Instincts, you acknowledge and agree to the terms outlined in this Shipping Policy. If you have any further questions or require assistance, please don't hesitate to contact our customer support team using the live chat option in the corner of our website during the hours of 08:00 - 19:00 and we assist as best we can,

Thank you for choosing us at Mothers Instincts. We look forward to serving you!